No! The personal licence must only be used by yourself. If you need to share the software with other users you should purchase a multi-user group licence.

We'd recommend a Personal Licence for yourself (or possibly a group licence if you want to share the software with other researchers in your group), plus a Classroom licence for your teaching lab.

For the best value, consider an annual departmental licence - this works particularly well if your department has an annual IT budget that you can "leverage". If, on the other hand you only have access to "one-off" funding, then a (perpetual) Classroom Licence might be more appropriate.

Sorry, no... To provide the lowest pricing, our Personal, Group and Classroom licences are single platform.

We do provide the flexibility to add users for another platform, via our cross-platform upgrades. In your case you could purchase (say) a 5-user Group Licence for Windows, then get a second, 5-user Group Licence, this time for Mac, at approximately half price (our upgrade price).

No; the user limit in our group licences refers to the maximum number of named individuals licensed to use our software - and NOT the number of concurrent users (or "seats"). So, for example, if you had five specific people in mind: Joe, Sally, Marge, Fred and Eric, then they could install the software on their own machines, as part of a 5-user group licence. However, you couldn't have any other people using the software.

For the maximum flexibility across an academic department, we recommend an annual Departmental or Campus licence. Alternatively, if your funding is of the one-off variety, you might wish to purchase a Group licence for research use, and perhaps a Classroom licence for teaching - both of which are "perpetual" licences.

No. Please don't confuse our per-user limit with a concurrent-usage limit. Our group licences are designed for distinct research groups, where there is a fixed number of individuals who will be using the software (see the above topic for more details).

To share the software across an entire department, your best option is to purchase an annual departmental site licence.

Only if you have purchased a Departmental or Campus site licence. You must not "share" Personal, Group or Classroom licences over a network.

Sorry, no. In order to keep our education prices as low as possible, they are only available to students and faculty directly involved in teaching. (Please refer to our Education page for our formal policy.)

Yes.

Normally, Group and Classroom licences remain the property of the original department, and you would be expected to purchase a new licence for your new institution. However, in certain cases, it may be possible to transfer your licence to your new institution - please contact us for more information.

You can upgrade from, say a 5-user to a 10-user group licence, simply by paying the difference in price (this assumes that your licence is up-to-date; if you have an older version of the software, you'll need to upgrade that to the current version first).

There is a range of options for students, including participation in group- or site licensing, personal education licences, or pay-as-you-go pricing. Please see our Students page for more details.

We don't charge for upgrades until we release a major new version (i.e., with a higher first-digit version number). For example, upgrading from CrystalMaker 7.1 to 7.2 is free, whilst 7.x to 8.2 would require payment.

Existing, registered users can download free incremental updates from the updates page on this site. To purchase a major upgrade, please refer to our education or standard order forms, or use the online sales links on this site.

Major new versions of CrystalMaker for Mac (version 8) and Windows (version 2) were launched on 7 January 2008. Customers who purchased software within two months of that date, i.e., after 7 November 2007, may qualify for a free(*) upgrade, subject to the following conditions:

• The customer must have provided full registration details, prior to requesting the upgrade.
• Full - and timely - payment must have been received, for the earlier version.
• (*) A shipping/handling charge of GBP 20 must be paid, in advance, by credit card only. Please contact our sales department to begin the upgrade process.

Customers who purchased the software before 7 November 2007 are of course entitled to purchase an upgrade. You get great new features for a special, low price.