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CrystalMaker Technical Support
We take customer service very seriously and we pride ourselves on our prompt, courteous and effective technical support.

We promise to work with you in order to remedy any problems that might occur. We're also very happy to provide general advice and tips to get the best out of our software - and we are always interested in receiving feedback and suggestions for improvement, including new feature requests.

Before you contact us, please ensure that: 		Technical Support Options
Free technical support is available to registered users of CrystalMaker and CrystalDiffract. To contact us:
  • Use the support request form below, to contact us directly.

  • E-mail us: support@crystalmaker.com

  • Send a fax to: +44 1865 854805. Please remember to include your licence details, e-mail address and return fax number!

  • Limited telephone support is available on +44 1865 854804, but the office is not always attended, and we cannot always return international calls.
You can request technical support using the following form. Please include details of any error messages and a description of the problem so we can assist you. (For general comments on this website, please use the feedback form.) In some cases it may be preferable to contact us via e-mail, attaching sample files or crash logs.

We reply to all support requests - typically within 24 hours, unless we are away. Because some companies actively block incoming mail, please specify a fax number, or alternative contact number so we can reach you. Thank you.

Your Name:
Company:
E-mail:

Please check your e-mail address carefully. 		Fax:
Software Product:
Software Version:
Licence Number:
Leave blank if you are a pre-sales customer.
Operating System:
OS Version:
Question:

 
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